Head of Membership – Recruitment & Retention

Posted over 1 year ago by IEMA
Contract Type Permanent
Salary c. £35k per annum, based on proven experience
Sector Environment
Posted over 1 year ago
Apply by Tuesday, 30 January 2018

Location:  Lincoln HQ

Hays Specialist Recruitment are delighted to be partnering with IEMA to appoint the new role of Head of Membership – Recruitment and Retention.


About IEMA - Institute of Environmental Management & Assessment

As the world’s largest body for environment and sustainability issues, their 14,400 members around the globe use their skills, knowledge and experience to transform their organisations. Through their work, they make pioneering adaptations and exciting decisions to ensure their organisations survive and thrive in the face of the big challenges that we now face: people, planet and profit. In doing so they are making their specific contribution to the climate change and sustainability objectives set by world leaders.


The environment and sustainability profession will be one of the most important of the 21st century, and IEMA are working to support, develop, promote and celebrate all its achievements. As a result, they are going through a hugely exciting period of change and growth, and are looking to attract high-achieving professionals into their team to help them achieve their ambitious plans for the future.


About The Role

The role of Head of Membership – Recruitment & Retention will have end-to-end responsibility for delivering a range of campaign-driven marketing activities. The campaigns will promote IEMA membership – and all that means - in new and existing markets to support their ambitious growth plans.


You will be responsible for planning, implementing and measuring a range of campaigns throughout the year, which deliver against membership recruitment, membership upgrade targets and retention budgets. You will also lead on developing a focused membership acquisition marketing strategy, which turns research and analysis into results.


This is a new and dynamic role filled with exciting challenges, which presents an opportunity for you to make a tangible difference on a rapidly developing and critically important profession.


About You

You will come armed with excellent knowledge and proven experience of devising and executing marketing campaigns, especially through digital channels. Strong written communication skills are crucial, as you will be responsible for writing all campaign collateral in line with their distinctive house style. You will also need deep-level knowledge of using CRM systems and HTML e-mail tools to identify and reach potential and existing members. Strong commercial awareness is crucial as each campaign needs to deliver against ambitious financial targets. Finally, you’ll need to be highly organised with strong interpersonal skills, as you’ll work with skilled and passionate professionals across the business to achieve organisational objectives.


If you would like to apply for the role, please contact Simon Boyd, Director of Membership and Commercial, IEMA


Closing date: 30th January 2018


We’re transforming the world to sustainability. As the worldwide alliance of environment and sustainability professionals, we’re working to make our businesses and organisations future-proof. Throu...

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